Terms of Sale

Article 1 — Scope

These Terms of Sale apply to any subscription to the Daytio service by a professional acting in the course of their business. Any subscription implies acceptance of these Terms of Sale and of the Terms of Use.

Article 2 — Description of the service

Depending on the plan chosen, as described on the Pricing page at the time of subscription, the subscription gives access to Daytio’s features: a public booking page with a permanent link and QR code, services, diary and availability management, a client database, email notifications, calendar synchronisation and a listing in the directory. The Daytio Mini plan, which is more limited, is subject to specific terms (article 5).

Article 3 — Free trial

Except for the Daytio Mini plan, every sign-up opens a 30-day free trial, with no commitment.

3.1 Essential and Pro plans. The trial starts when a credit card is saved, which is requested at sign-up; nothing is charged during the trial. When it ends, the subscription to the chosen plan and billing period (monthly or yearly) is charged automatically to that card, then at each renewal. Cancelling before the end of the trial, from the management space (Settings → Subscription), means nothing is charged. Seven days before the trial ends, an email stating the date and amount of the first charge is sent to the professional. The professional may change plan during the trial at no cost: the plan selected when the trial ends is the one charged. Only one trial is granted per professional: a new subscription after cancellation is charged from the first day.

3.2 Other plans. For the Team plan in particular, the trial does not require a credit card. At the end of the trial, access to the management space is suspended until a subscription is taken out.

In every case, the professional’s data is retained in accordance with the privacy policy.

The Daytio Mini plan includes a 7-day free trial on different terms, set out in article 5.

Article 4 — Price and payment

The subscription is billed at the price of the plan chosen, as shown on the Pricing page at the time of subscription (VAT not applicable, article 293 B of the French General Tax Code), with no fixed term, monthly or, where the plan offers it, yearly. Payment is made by credit card, in advance, through a secure payment provider; online invoicing is being rolled out and, in the meantime, its arrangements are communicated by email. Prices may be revised; any increase is notified at least 30 days in advance and gives rise to a right of termination.

Article 5 — Daytio Mini plan: specific terms

The provisions of this article apply to the Daytio Mini plan and, for that plan, prevail over the other articles of these Terms of Sale.

5.1 Content. Daytio Mini includes the public booking page and its permanent link, services, opening hours and availability, the diary, calendar synchronisation and email confirmations. It does not include: client records (CRM), online payment or deposits by clients, statistics, follow-ups, the loyalty card, management of several staff members, or integration into the professional’s website (widget, API).

5.2 Appointment limit. Daytio Mini allows at most 100 confirmed appointments per calendar month, assessed in the professional’s time zone and by the date of the appointment, not the date it was booked. A cancelled appointment is not counted. Once the limit is reached, new bookings for the month concerned are refused; appointments already recorded are kept. The professional may move up to a higher plan, with no limit, at any time.

5.3 Subscription and free trial. The subscription is taken out at sign-up, before any setup, and requires a credit card to be saved. It opens a 7-day free trial, during which nothing is charged. Only one trial is granted per professional: a new subscription after cancellation is charged from the first day, as is a switch to Daytio Mini by a professional who has already had the free trial of another plan (their booking page, already online, stays online). Before the end of the trial, Daytio sends the professional an email stating the date and amount of the first charge.

5.4 Price and charges. At the end of the trial, unless cancelled before it ends, the subscription continues at €2 per month (VAT not applicable, article 293 B of the French General Tax Code), charged automatically to the saved card, then every month on the same date. Daytio Mini is billed monthly only, and in euros whatever the professional’s country.

5.5 Cancellation. The professional may cancel at any time from their management space (Settings → Subscription) or by email to daytio.contact@gmail.com. Cancelling before the end of the trial results in no charge. After the trial, cancellation takes effect under the conditions of article 6. When the subscription ends, the booking page is closed; data is retained and may be exported (article 9).

5.6 Payment failure. If a charge fails, access is maintained for a grace period of 7 days to allow the card to be updated; failing that, access and the booking page are suspended until payment is made.

5.7 Change of plan. Moving from Daytio Mini to a higher plan takes effect immediately; where applicable, the price difference for the current period is charged pro rata.

Article 5A — API access: specific terms

5A.1 Purpose. The Daytio API lets software or a website belonging to the professional, or to a provider they appoint (developer, agency), use certain functions of the service: booking, reading client records, creating and updating them, a client’s history, and accounting (quotes, invoices, credit notes, sales to report, article 5C). The functions opened are those requested and granted by Daytio. Functions giving access to client records and to accounting are reserved for the professional themselves: they are never opened to a provider (developer, agency) through a key, and a provider’s access is limited to booking, unless the professional themselves authorizes it, from their account, for the records created on that provider’s website only (article 5A.6). The technical documentation is published on the Developers page. The booking link, the embeddable widget and linking the professional’s account to a provider’s website (article 5A.6) remain included in the subscription at no extra cost; the price in article 5A.2 only covers the professional’s full API access.

5A.2 Price and payment. The professional’s full API access (keys created from their management space) is charged €25 per month per business (VAT not applicable, article 293 B of the French General Tax Code), every function included, unless specific terms are agreed in writing. It is payable in advance by bank transfer, based on the bank details and invoice sent by Daytio. Access opens once the first transfer is received; each transfer covers the period it states.

5A.3 Non-payment. If payment is not made by the due date, Daytio may suspend API access and informs the professional by email. Keys then stop working; no data is deleted, and access is restored once payment is received. Where the account was created by a provider through the API, without a Daytio subscription, the professional’s management space is provided free of charge as long as API access is paid: suspending access also suspends that space, unless the professional takes out a subscription.

5A.4 Access keys. Keys are confidential. When creating each key, the professional states whether it is for themselves or for their provider; a provider key only opens booking. The professional, or the provider to whom they hand a key, is responsible for keeping it safe and for its use; the professional can revoke keys at any time from their management space. Functions giving access to client records may only be used from a server, never from a web page. Daytio applies the usage limits published in the documentation and may suspend a key in case of abuse or security risk.

5A.5 Personal data. Data obtained through the API belongs to the professional’s clients; the professional remains the data controller and Daytio acts as processor (see the DPA). No provider key opens client records, except on an account that provider created itself under article 5A.6; should the professional nevertheless hand a third party a key intended for themselves, they are responsible for it and govern that processing (article 28 GDPR). The same applies when they authorize a provider under article 5A.6: they choose that provider for the records and appointments created on its website only — their revenue being shared as totals only, without any client — and may withdraw the authorization at any time from their management area.

5A.6 Providers and accounts created by a provider. A provider (developer, agency) obtains a partner key by signing up on the Developers page, after its email address is verified; Daytio may suspend it at any time in case of abuse. Until Daytio approves it, it creates at most 5 accounts per day. With that key, it may create the Daytio account of a professional who does not have one. The access so opened is limited to booking until Daytio approves the provider; once approved, the provider MANAGES the accounts it created with full access — profile, services, appointments, client records, revenue and follow-ups — of which the professional is informed as soon as their account is created. On these accounts, Daytio sends no follow-up email, neither to the clients nor to the professional: the provider presents them on its platform. The provider answers for this access towards the professional and presents it in its own terms. The account belongs to the professional, who alone receives the sign-in credentials. The price of that account’s access is paid by the professional or, where so agreed, by the provider. A professional who already has an account may also link it, at no extra cost, to a provider’s website: by entering on that website a one-time code that Daytio sends to their account’s address, or from their Daytio account (“Sign in with Daytio”). The provider may then book for them and manage, from that website, the client records created on that website — never those they already had in Daytio. While the professional is signed in on that website, the provider may also manage their services and profile, and view their revenue as totals and the appointments booked on that website. Their password is never disclosed to the provider, and this link can be removed at any time from their management space. Where the professional entrusts Daytio with creating or maintaining their website, Daytio may link their account to that website with full access, solely for the needs of that website; this link, shown in their management space, is removed on simple request to Daytio.

5A.7 Termination. API access may be terminated at any time by email to daytio.contact@gmail.com, effective at the end of the paid period, with no pro rata refund.

Article 5B — SMS reminders add-on: specific terms

5B.1 Purpose. The add-on sends the professional’s client a reminder text the day before their appointment, between 10 am and 8 pm professional’s time, with the appointment time and the link to reschedule or cancel it. The sender shown is “Daytio”. It is a service message with no advertising content. Only mobile numbers in metropolitan France receive this reminder.

5B.2 Conditions. The add-on is offered with all plans, except the Restaurant plan, to businesses established in France. It is a subscription separate from the plan subscription: it is payable as soon as it is taken, including during the plan’s trial period.

5B.3 Price. €2.50 a month per block of 50 texts (VAT not applicable, article 293 B of the French General Tax Code), the professional choosing the number of blocks (1 to 100). The first month is charged when the add-on is taken, then every month on the same date. Increasing the number of blocks mid-month triggers an immediate charge for the difference, pro rata until the billing date; a decrease takes effect on the next billing date, with no refund. The amount charged is shown before any confirmation. With Daytio’s agreement, the add-on may also be paid by bank transfer: each transfer received resets the balance to the agreed number of texts, under the same rules.

5B.4 Balance. Each payment of the add-on resets the balance to the number of texts in the chosen blocks, including when it is taken and when it is increased. Unused texts do not carry over to the next billing period. A text is counted when sent; a text rejected by the carrier is credited back. Once the balance is used up, no further reminders are sent until renewal. The professional may pause sending without stopping the add-on, which then remains billed.

5B.5 Delivery. Daytio passes texts to a specialised carrier. Delivery depends on mobile networks: Daytio does not guarantee that a text is received (phone switched off, wrong or inactive number). The professional warrants that the numbers recorded are those of their clients, provided for booking appointments.

5B.6 Termination. The add-on has no commitment: the professional stops it at any time from their space (SMS section). The stop takes effect at the end of the current, already paid month, with no refund; the texts remain usable until then. The end of the plan subscription stops the renewal of the add-on.

Article 5C — Quotes and invoices: specific terms

5C.1 Purpose. With the Pro plan and higher plans, a professional established in France can draw up quotes for their clients and have them accepted online, issue invoices and credit notes to their individual (non-business) clients, and prepare the statement of their sales to individuals. This feature is included in the subscription at no extra cost. It can also be used through the API (article 5A), on the same terms: documents created through the API are the professional’s own, subject to the same checks and numbering, and they remain their sole issuer.

5C.2 The professional’s responsibility. Daytio provides a tool. The professional remains the sole issuer of their quotes, invoices and credit notes: they are responsible for their content, for the accuracy of the information they enter (identity, SIRET number, VAT scheme and rates, prices), for their tax returns and for keeping their documents for the legal periods, notably ten years for invoices. Daytio checks that certain mentions are present before issue, without guaranteeing that they match the professional’s situation.

5C.3 Numbering and integrity. Each document receives a sequential, unbroken number when it is issued. An issued document can no longer be changed or deleted: a quote is duplicated to make a new version, an invoice is corrected by a credit note. When the option is on (it is by default), Daytio prepares a draft invoice every day for paid appointments that have ended, and, when first turned on, for those of the last fifteen days: no draft is issued or sent without action by the professional, who checks them and deletes those that do not match a service actually provided. An issued invoice or credit note is emailed to the client only if the professional has turned this on in their settings; otherwise, they download the PDF and hand it over.

5C.4 Limits. Invoices can only be addressed to individuals: Daytio does not issue business-to-business invoices, which must be electronic and sent through an approved platform from 1 September 2027. Daytio is not point-of-sale software. For a professional under the VAT franchise scheme, who is not required to use certified point-of-sale software, the invoice may state, for information, how the client paid (card, cash, bank transfer, cheque) and the deposit paid online when booking. For a professional who charges VAT, Daytio records no payment: their invoices carry neither a payment method nor a “paid” mention, and they record their takings by their own means.

5C.5 Accepting a quote online. The professional’s client accepts a quote by typing their name and ticking a box. As evidence, Daytio keeps the date and time of acceptance, a fingerprint of the quote, a fingerprint of the IP address and the browser used. It is up to the professional to judge whether this way of accepting suits their business.

5C.6 Sales reporting. The “Sales to report” screen computes daily totals of sales to individuals and provides them in a spreadsheet and in a file in the format defined by the tax authorities (“flux 10”), which the professional’s approved platform can import and send on their behalf. In this file, the sales of a professional under the VAT franchise scheme (“franchise en base”) are reported as exempt transactions (“franchise en base” exemption reason): this choice, like the content of the file as a whole, must be checked by the professional, with their accountant if needed, before any filing; Daytio does not guarantee that the approved platform or the tax authorities will accept the file. Daytio sends no data to the tax authorities: the professional files these totals through the approved platform of their choice, checks that their VAT scheme is correctly set, and remains solely responsible for their return, its deadlines and the reporting of their payments received. The deadlines shown follow the calendar published by the tax authorities, for reference only. The “reported” mark they set in Daytio is only a reference: it keeps the reported totals, locks the sales entered for the period and flags any difference that appears afterwards. Email reminders can be turned on in the settings.

5C.7 Retention and end of service. The professional can download their issued invoices and credit notes at any time, year by year (PDF files and register). Deleting the account erases their quotes and invoices: it is up to them to export them beforehand.

Article 5D — Online payments by clients

5D.1 Collection. When the professional turns on online payment, the deposit or price paid by their client is collected by the payment provider Stripe on the professional’s behalf, then paid into their account. Daytio deducts from each payment the fee shown in the professional’s settings.

5D.2 Tax and accounting obligations. Daytio is neither point-of-sale (cash register) software nor accounting software, and does not issue the certificate provided for by Article 286, I, 3° bis of the French General Tax Code. It is up to a professional registered for VAT to determine, with their accountant, how to record these payments and to meet their tax and accounting obligations; Daytio accepts no liability in this respect.

Article 6 — Term and termination

The subscription is automatically renewed at each due date, and may be cancelled at any time from the management space or by email to daytio.contact@gmail.com. Termination takes effect at the end of the current period, with no pro-rata refund of the period already begun.

Article 7 — Right of withdrawal

As the service is intended for professionals for the needs of their business, the right of withdrawal under the French Consumer Code does not, in principle, apply. The free trial (30 days, or 7 days for Daytio Mini) in any event allows the service to be evaluated at no cost. However, if the professional employs fewer than six staff and subscribes for a purpose outside the scope of their main activity (art. L221-3 of the French Consumer Code), they benefit from a 14-day right of withdrawal from the date of subscription, exercisable by email to daytio.contact@gmail.com.

Article 8 — Invoicing

An invoice is issued for each subscription period, sent by email to the account’s address and available in the management space.

Article 9 — Data portability

Upon termination, the professional may request an export of their client database and appointment history in a structured, commonly used format, for 30 days after closure. Their issued invoices and credit notes can also be downloaded at any time, year by year, from their space (Article 5C.7).

Article 10 — Liability

The publisher’s liability is limited under the conditions set out in article 9 of the Terms of Use.

Article 11 — Governing law

French law. Failing an amicable resolution, the courts of the Quimper jurisdiction have exclusive competence, subject to mandatory applicable legal provisions.